1. Introduction

Welcome to Altevia Health. By using our website and services, you agree to these Terms and Conditions. Altevia Health LLC acts solely as a medical tourism facilitator and logistics coordinator.

2. Not a Medical Provider

Altevia Health LLC is NOT a medical facility, hospital, or healthcare provider. We do not provide medical advice, diagnosis, or treatment. All medical procedures, consultations, and treatments are provided by independent, licensed medical professionals located in Mexico.

3. Limitation of Liability

Altevia Health LLC is responsible only for the logistical coordination of your trip (e.g., transportation, hotel bookings, and clinic appointments). We are not liable for any medical malpractice, injuries, complications, or outcomes resulting from the medical treatments or procedures performed by the independent third-party clinics and physicians in Mexico. You agree to assume all risks associated with traveling abroad for medical care.

4. Financial Policy

Deposits and payments made to Altevia Health LLC are for logistical coordination and securing your appointment window. Specific refund policies will be provided in your personalized itinerary before travel.