Private care • English support • Patient-first

Privacy Policy

For Altevia Health LLC

1. Information We Collect

We collect information you voluntarily provide through our contact forms (such as name, email, phone number, and basic symptoms) to evaluate if you are a candidate for our coordination services.

2. How We Use Your Information

Your information is used strictly to communicate with you, coordinate your travel logistics, and share your basic case details with the independent medical professionals in Mexico for evaluation. We do not sell, rent, or trade your personal information to third parties.

3. Medical Privacy (HIPAA Disclaimer)

While we implement strict security measures to protect your data, Altevia Health LLC operates as a logistics coordinator and not a covered entity under the US Health Insurance Portability and Accountability Act (HIPAA). We advise against sharing highly sensitive medical records or identification numbers (like SSN) through our initial web forms.

4. Contact Us

If you have questions about how we handle your data, please contact us directly through our website contact form.